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Companionship Shopping
More Than Just Help — It's Support, Conversation, and Care.
Service Description
Our team of Companionship & Shopping Carers provides more than just assistance they offer meaningful connection, emotional support, and dependable help with day-to-day tasks. This essential service is designed to reduce isolation, promote independence, and enhance overall wellbeing for those living at home or in supported living environments. These carers support individuals with everyday activities such as shopping trips, attending appointments, collecting prescriptions, or running errands. They also provide friendly companionship offering conversation, social engagement, and a consistent, familiar presence that many clients come to rely on and enjoy. All carers are carefully selected for their empathy, professionalism, and reliability. Whether it’s a short outing or a regular scheduled visit, our team ensures that every individual feels supported, respected, and never alone. Use of Staff Vehicles – Mileage Charge If a staff member is required to use their own vehicle to transport a client for example, for shopping trips, appointments, or community outings an additional mileage charge of 45p per mile will apply. This charge covers fuel, wear and tear, and insurance while ensuring staff are fairly reimbursed for using their personal vehicle during work-related duties. Mileage will be calculated from the client’s pick-up location and agreed in advance wherever possible.
Cancellation Policy
📌 How to Make a Booking We do not accept bookings directly through our website. However, we’ve made it quick and easy for you to get in touch with us 24/7. You can book agency staff via: Phone: 07955821255 Email: admin@ocwjcaregroup.co.uk These contact details can also be found on the “Contact Us” section of our website at www.ocwjcaregroup.co.uk Whether you need a single shift or a block booking, we’re available around the clock to meet your needs—day or night, short notice or planned cover. 🔍 General Enquiries If you have any questions about our services, rates, staff availability, or want to discuss a tailored staffing solution, you are welcome to use the same 24-hour contact methods: Call or text us at: 07955821255 Email us at: admin@ocwjcaregroup.co.uk Our experienced team is always ready to assist you. ✅ Summary Bookings are not taken through the website. Use phone or email (available 24/7) to request staff. We accommodate single shifts, block bookings, and urgent cover. Contact details are listed on the website for ease of access. We’re here to support your service in delivering safe, person-centred care with staffing you can count on. OCWJ Care Group – Cancellation Policy If you need to cancel or amend a booking (including date or time changes), please contact us as soon as possible using the contact details provided on our website. 📌 Please note: Cancellations or changes made less than 4 hours before the scheduled shift start time may still be chargeable in full. We appreciate your understanding and cooperation.