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Domestic Service
Because Quality Care Starts with a Clean Environment.
Service Description
Our dedicated team of Domestic Workers plays a vital role in maintaining the cleanliness, hygiene, and overall environment of care and nursing homes. They ensure that all areas, including bedrooms, communal spaces, kitchens, and bathrooms, are cleaned to the highest standard supporting infection control and promoting the wellbeing of residents and staff. Domestic Workers in a care setting are responsible for routine and deep cleaning tasks, safe disposal of waste, laundering of linens, and ensuring all surfaces and touchpoints are sanitised regularly. They follow strict hygiene protocols and work in line with CQC standards, infection prevention policies, and individual care home procedures. By creating clean, safe, and comfortable spaces, our Domestic Team helps uphold residents’ dignity and contributes significantly to the overall quality of care. Their attention to detail, discretion, and respect for residents' privacy makes them an essential part of the wider care team.
Cancellation Policy
📌 How to Make a Booking We do not accept bookings directly through our website. However, we’ve made it quick and easy for you to get in touch with us 24/7. You can book agency staff via: Phone: 07955821255 Email: admin@ocwjcaregroup.co.uk These contact details can also be found on the “Contact Us” section of our website at www.ocwjcaregroup.co.uk Whether you need a single shift or a block booking, we’re available around the clock to meet your needs—day or night, short notice or planned cover. 🔍 General Enquiries If you have any questions about our services, rates, staff availability, or want to discuss a tailored staffing solution, you are welcome to use the same 24-hour contact methods: Call or text us at: 07955821255 Email us at: admin@ocwjcaregroup.co.uk Our experienced team is always ready to assist you. ✅ Summary Bookings are not taken through the website. Use phone or email (available 24/7) to request staff. We accommodate single shifts, block bookings, and urgent cover. Contact details are listed on the website for ease of access. We’re here to support your service in delivering safe, person-centred care with staffing you can count on. OCWJ Care Group – Cancellation Policy If you need to cancel or amend a booking (including date or time changes), please contact us as soon as possible using the contact details provided on our website. 📌 Please note: Cancellations or changes made less than 4 hours before the scheduled shift start time may still be chargeable in full. We appreciate your understanding and cooperation.